Refund policy

Homeiva – Return & Refund Policy

Effective Date: May 2026

At Homeiva, we aim to provide the best shopping experience to our customers.

1️⃣ Return Policy
We accept returns only for items that are:

• Damaged

• Incorrect or wrong product delivered

Return requests must be made within 3 days of delivery.

2️⃣ Condition
Items must be unused, unopened, and in their original packaging.

3️⃣ Refund Process
Once we receive and inspect the returned item, we will process your refund or replacement.

Refunds are usually completed within 5–7 working days.

4️⃣ Non-Refundable Items

• Shipping charges are non-refundable

• Cash on Delivery (COD) charges are non-refundable

5️⃣ Return Request
To request a return, please contact us:

Email: ag8036349@gmail.com
WhatsApp: 03314790189

We respond within 24–48 hours.